3 things to do while you wait for SERVPRO

4/19/2020 (Permalink)

When you realize there is water in your home, what should you do? First you want to stop the water source. If you are unable to do this, immediately call a plumber. You should also call your insurance company so they can lead you through the steps. We have below 3 of the most important tasks you should do while you wait for SERVPRO of Bryan, Effingham, McIntosh, and East Liberty Counties to reach your house. 

Most importantly your SAFETY. You should make sure you are safe first. That could mean leaving the house completely (even with the water continuing to flow) if it involves an electrical issue. If the water is high enough where you cannot see the floor, it would be a good idea to leave that area. You may not be aware of some dangerous circumstances that are under the water. 

Documentation, documentation, documentation. To help your insurance company and to have your peace of mind, document every damage you can. Make sure you can see the time and date of each picture. If you think you are taking too many pictures, odds are you should keep documenting. If you have furniture or appliances that were affected, take pictures of the serial number if you can find it. A good idea is to also walk through each affected (and not affected) areas and video. This will ensure you are catching everything. 

Remove any item in harms way. You may be able to start the first step of the cleanup process. If it is safe to do so, remove waterlogged items from the flooded area. The more you can move out, the higher chance the items can be restored. 

If you are over your head with a water loss, our IICRC certified technicians will be on site to help with your loss.